Elevating support for SMEs

Embark on a journey to streamline your operations with cost-efficient solutions. Whether you dream of expanding your business or enhancing your passion project, we're here to make it happen. Say goodbye to inefficiencies and hello to success!

“Focus on being productive, instead of busy”

- Tim Ferris

OnDemand Services

  • Your digital sidekick for tackling tasks - from scheduling to research and anywhere in between, we’ve got you covered. 20-hr block(s) reserved at £12.50/hour (pay-per-use) and a non-refundable set-up fee applies.

  • Short term project up to 5 business days to reorganise your calendar, email inbox, to-do-list with tagging, templates, automation* and a document management system.

  • Scale your business with a knowledge base of clear business process documentation and RACI matrix. These will help maintain performance consistency and quality control as your business grows.

  • Let us discover your pain points, analyse the root cause and help you find ways to simplify your business processes for peak performance and better results.

  • Maximise your investments. New software applications and platform features tend to get overlooked but it often include automation tools that can streamline your workflows, reduce manual tasks, and save time.

  • Let’s tailor a plan to overcome a specific goal or unique challenge for you.

POA

Talent Sourcing Philippines

  • We source and secure exceptional talent specific to your needs. Up to 3 ambitious candidates who compliment your team’s strengths and offer true potential.

  • Leave the heavy lifting on us. We will coordinate and organise your interview schedules and follow-ups ensuring the process runs smoothly.

  • No cutting corners. Candidates are fully vetted - necessary security checks, verifications and internal compliance requirements are completed to safeguard your business.

  • We help secure favourable terms that align with your strategic goals and support workforce stability, so you can focus on welcoming top talent to your team.

From £1,000 one-time fee

Dedicated Offshore Team

  • We handle the legal, payroll and administrative aspects of your workforce’ employment in the Philippines compliant with the local laws.

  • We ensure a smooth integration of diverse professionals into your team by handling the complexities of international hires through service alignment, expectation setting and best practice learning.

  • No disappearing acts - we are your first point of contact, your confidante and business partner. Your success is our number one priority.

  • We invest in people. Team members are actively engaged for continuous improvement with regular training and a professional development plan.

From £10.50 per hour

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GDPR Compliant

We handle your personal data with care, asking for permission and ensuring it's secure. It's all about respecting your privacy and giving you control over your information.

Zero Trust Policy

Every access request is authenticated and authorised ensuring a higher level of security to reduce the risk of data breaches or insider threats.

Data-driven

It is important to align on key metrics that inspire business transparency. Together, we use the insights to measure productivity and guide business decisions.

Customer Success

Every interaction aims at reaching your goals and having a fantastic experience. We're here to listen, support, and celebrate your journey.

Continuous Improvement

We stay true to our commitment to keep evolving, and finding the littlest of ways to make things better for you.

Monthly Billing

Business needs can change abruptly. We want you to maintain flexibility and get quality service without contract lock-ins.

FAQs

Are you a BPO?

ELITE LVL SERVICES is an outsourcing agency that provides Employer on Record (EoR) service, meaning we source and hire full-time staff on behalf of our clients.

While BPO also involves outsourcing services, it usually focuses on specific tasks or processes. In contrast, we are more involved in hiring dedicated resource to be part of your team who works exclusively on your projects, and provides services similar to in-house staff but remotely.

What roles can you hire for me?

We can source talent for any roles or specialisations.

Roles we have recently hired and are currently managing include Finance and Operations Administrators, Customer Service Agents, Operations Specialists, Project and Business Managers.

Currently, we only offer Employment on Record service (EoR) for Individual Contributors (IC).

Why should I partner with you?

We're all about helping UK businesses run smoother, offering strategic advice and custom outsourcing solutions to the Philippines when needed.

With over 18 years of experience and certifications like CIMA, PRINCE2, Scrum, and Public Cloud, our founder Wenceslyne leads a team dedicated to top-notch service.

We're big on people, honesty, and doing things right to help your business grow.

Can you help me with AI stuff?

We welcome any projects involving AI. The technology is fast evolving and we have genuine appreciation for this topic to be on top of mind.

It is critical to be comfortable with change and one of our strengths is our ability to bring comfort through small incremental transformations.

How quickly can your source talent?

Between 2-6 weeks. We have a database of pre-vetted resources who may already fit your needs.

Onboarding starts as soon as the service contract is agreed and signed.

Are you sector-focused?

We are sector-agnostic and provide a tailored approach for all of our services.

No one size fits all and we pride ourselves in our ability to actively listen and understand the unique individual needs of our clients.

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